Sample projects led by TKG personnel (Scroll down or page down to view list.) Assisted in design of vision, mission, structure and roles for re-organization of 658 employee global organization. Directed strategy activities of $523M division for 2-year planning-horizon. Managed $42M budget (310 employees) for 27 initiatives to more efficiently interact with key audiences: customers (enterprise, small & medium businesses), partners and developers. Year 1 financial return: $300M. Provided executive coaching for directors of several social service agencies. Produced "customer-centric marketing" analysis/recommendations for board and executives of a marketing services firm. Performed value proposition identification for lead product of a technology startup. Facilitated an organization’s "corrective action teams" to address customer satisfaction issues. Complaint rates were subsequently reduced by 50%. Facilitated collection of best practices re: launching a new product, and deploying in a large enterprise. Assessed infrastructure / hardware procurement processes. Reduced procurement time from 3 months to 1 month. Surveyed consumer jewelry purchase processes. Analyzed market and wrote business case to help wireless company raise capital. Surveyed Fortune 500 CFOs (Chief Financial Officers) to determine optimal CFO roles. Profiled an instrumentation manufacturer for business development activity. Launched full service marketing and business development consulting practice for existing firm. Researched potential markets for new wireless product resulting in a more focused launch of the solution. Created and implemented launch of optical networking company’s initial solution portfolio resulting in initial sales of product to charter customers. Redefined client's go to market strategy resulting in a tripling of revenue for client’s consulting solutions. Defined client's product roadmap and product management process resulting in a more disciplined and efficient approach for delivering products to market. Delivered tactical marketing communications initiatives including collateral, direct marketing programs and training initiatives to reposition product portfolio and help accelerate sales of products to existing customers for a diverse set of clients. Analyzed and defined client's marketing talent and skill requirements. Provided customer-centric marketing analysis/recommendations for board and executives of a marketing services firm. For Hurricane Katrina evacuees: - Steered strategy/creation of operations, processes and web-based systems for a new consortium (Mass Faith Helps) to assist state entities, faith-based organizations and social-service agencies in meeting needs of Hurricane Katrina evacuees. - Formalized Massachusetts state-wide evacuee processes for Children's Services of Roxbury, and enhanced messages to key audiences (such as Massachusetts' Executive Office of Health and Human Services) - Crafted detailed $14.7M proposal (in response to a national RFP) to create a multi-state-consortium to address needs of evacuees throughout New England. Designed the corporate logo and a simple website for a new social service agency. Profiled industry software volume licensing best practices for a Fortune 100 client. Helped a new startup to partner with offshore development resources to: - Design a Flash-based demo to illustrate business plan concepts (to facilitate funding) - Create a high-level technical architecture and scoping document - Completely implement the final (global, financial) system Organizations Partial list of firms which TKG personnel have worked with. Analysis Group, Inc. AT&T Bell Telephone Laboratories Black Ministerial Alliance Children's Services of Roxbury dynamicsoft EMC Corporation Epsilon (Relationship marketing) Experian Harte-Hanks (Database Marketing) Hewlett-Packard IBM IDG World Expo Jubilee Christian Church Level 3 Communications Lois Paul & Partners Lotus Development Corporation Lucent / Avaya Mattapan Community Health Center Mercer Management Consulting Microsoft Corporation Monster Worldwide (Job / career placement services: monster.com, etc.) NMS Communications PreVision Marketing Quantum Associates (Management Consulting) Voxware